TESIS for IT Complete Ticket Process Management Software for IT
Service desk IT organizations' ticket management module
Customer portal Ticket opening and management module
Email agent Email integration module
Mobile Smartphone or tablet ticket management module
Knowledgebase Search engine for information retrieval within TESIS
Warehouse Warehouse management module within IT organizations
Reporting & Dashboard Aggregated management and service data visualisation module
Connect Integration module with external applications
Project manager Project and contract phase management module in charge of IT organizations
Supplier Supplier relationship management module for IT organizations
Asset manager Asset Management Module in IT Governance