Tesis module dedicated to customer asset management.
Tesis Asset Manager è in grado di supportare gli operatori di assistenza nel controllo degli asset informatici, hardware e software da assistere e permette di garantire processi del Service Desk compatibili con le migliori pratiche ITIL.
TESIS ASSET MANAGER ENABLES:
- Implement a continuous process of asset management
- Undertake careful analyses of changes and all maintenance activities performed
- Have time based surveys of software license expirations and hardware warranties
Tesis Asset Manager enables hardware and software asset mapping and management, providing better control of responsibilities throughout the maintenance process. Streamlining the activities of the entire IT team, it contributes to cost reduction in many business areas.
Tesis Asset Manager constantly provides basic configuration knowledge of each hardware and software asset.