How it works
Information about contracts with consultants and external service provider companies is contained in Tesis Suppliers. All contractual agreements indicate the services that the consultant or external company has committed to provide, with an indication of the expected service levels (SLAs), if necessary, as well as its duration and the economic agreements established for their disbursement.
Contracts covering the simple provision of consulting hours or days may be entered into Tesis Suppliers, rather than contracts providing infrastructure, asset or business user services.
Tesis Suppliers allows any attachments to be kept within the supplier contract that can assist the IT manager in carrying out daily tasks. It may contain files of any format that will refer to orders, communications or invoices or whatever else that may be useful in the relationship phase with the supplier itself.